FAQ

Frequently Asked Questions

Where is Curibo based?
We operate from Central London, UK.
How long have you been in business?
We were established in June 2017.
Does Curibo sell officially licensed merchandise?
Yes, we pride ourselves in only offering brand new officially licensed merchandise for sale. 
Do you offer tracked shipping?
Yes we offer tracked shipping as standard. Shortly after your order is shipped from our store you will receive a courier shipping notification which will contain a link to your tracking information.
How long does it take you to ship my order?
If you have placed an order for items which are in stock our staff will pack and ship your order within one working day.
For pre-orders your items will be shipped as soon as they arrive in our store, which is usually 1 week after purchase.  
How do you take payments?
All payments are processed via PayPal. 
Do I need to pay customs charges?
UK and EU member state customers do not need to pay customs charges. We deal with all of the charges for you so there are no hidden costs upon your order arrival. Customers from countries outside the EU or those not full EU members you will be responsible for paying any applicable customs fees.
How do I return an item?
You have 30 days after dispatch to return an item for an exchange or refund. The item must be still fully packaged and no seals broken. You must send us an email within 30 days of your shipping date in order for us to accept and process a return.

Visit our online store:

Gaming miniatures
Shop online

Contact our team in London

Superhero miniature
At Curibo, our team have extensive knowledge of the products we have on offer, as well as others within the market.

If you would like to find out more about any of our products before you make a purchase, please don't hesitate to contact our friendly team in Central London.
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From gaming miniatures and anime figures to superhero t-shirts and plush toys, you can rely on Curibo for a great choice of rare and fresh products from across the globe.

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