Pre-Order Information

Pre-order information

Pre-Order Deposits 
Items that are made available to pre-order on our site can be secured by paying a deposit amount. Deposits are required for each item that is pre-ordered.
Important 
All deposits received are; 
  • Non transferable to other purchases or items. 
  • Non refundable if you cancel your order.  
  • Non refundable if you fail to pay the final balance of the pre-ordered items within 7 days of email notification that final payment is required. 
  • Refundable if we cannot supply you with the item pre-ordered due to an allocation by the manufacturer. 
  • Refundable if the item is cancelled by the Manufacturer. 
  • Refundable If the item has not been released from 12 months of your original order date and you wish to cancel. 
Payment for the remaining balance on pre-orders will usually be requested a week before items are expected to be ready to ship. An invoice will be generated for the remaining amount(s) to be paid and will be sent to your email address with instructions on how to pay the final amount.  
When you receive notification of your pre-order being due in stock but you no longer require the item you pre-ordered, please notify us via email within 7 days. Failure to notify us after this time will result in automatic cancellation of all current outstanding pre-orders. Please note we are not obliged to refund the deposits paid on the outstanding pre-orders. Refunds are made at managements discretion. 
Availability 
While we typically receive the entire quantity of an item we order, there is always a chance that it could be delayed, or cancelled by the manufacturer or distributor. If your order seems to be running late please do not hesitate to contact us for an update. Please be sure to check your email inbox and junk mail as we send out update notifications when we find out an item is expected to be delayed. 
Cancellation prior to dispatch of products
If you wish to cancel your pre-order(s) at any time prior to us dispatching your pre-order, please contact us and we will be happy to help and, process a full refund (excluding deposit payments which are non refundable). 

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Gaming miniatures
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Superhero miniature
At Curibo, our team have extensive knowledge of the products we have on offer, as well as others within the market.

If you would like to find out more about any of our products before you make a purchase, please don't hesitate to contact our friendly team in Central London.
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From gaming miniatures and anime figures to superhero t-shirts and plush toys, you can rely on Curibo for a great choice of rare and fresh products from across the globe.

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